How to Write a Customer Service Resume
Creating an effective customer service curriculum vitae or (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written CV or resume and a strong cover letter, in addition to a professional LinkedIn profile, can make a the difference in obtaining a job. We at Papakura Resume, we specialize in providing resume and CV writing services covering letter writing, as well as LinkedIn profile optimization to make one standout from the other applicants. In this article, we’ll review how to portray customer service on a resume or CV, demonstrate capabilities in customer service on your resume or CV and give tips for writing about the skills of customer service.
How to describe the quality of service you provide on the resume or CV:
When you describe your customer service experience, be sure to focus on specific tasks and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your job. Include any relevant metrics, such as the percentage of satisfaction with your customers, to demonstrate the impact you have made.
How can you demonstrate the skills of customer service on a resume:
Alongside describing your experience, you need to highlight specific skills relevant to customer service, like solving problems and communication. Include any relevant certificates or training, such as a customer service class or a certificate within a specific customer service software.
What should I write about in regards to customer services skills?
When writing about customer service skills, focus on the most essential and relevant abilities for the job you’re applying for. For example, if your job demands a lot telephone communication, emphasize your previous experience and abilities in telephone customer service.
How do I write my customer service experience:
When you write about your customer service experience, you should use specific examples and measure your accomplishments. For instance, instead writing "Helped customers with their queries," say "Assisted an average of 50 clients per day with their questions, resulting in a 90percent satisfied rate."
If you follow these guidelines, you can create your customer service resume Cover letter and LinkedIn profile that shows the relevant skills and experience you have which make you a desirable candidate for customer service positions. Remember to proofread your resume or resume and letter before the submission and also think about asking for help from a professional Papakura Resume if you need assistance.
