How to describe customer service on a resume
When trying to get a customer service job, it’s essential to emphasize your relevant expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job that you desire. The team at Papakura Resume, we specialize in offering resume writing services to aid you in standing out from the crowd. In this article, we will discuss tips on how to describe the customer service aspect of your resume.
- Use action verbs. When you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively engaged in your customer service activities and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be specific when describing your service experience. Instead of declaring that you "worked in customer service," mention that you "managed a team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Proofread and seek professional help You should proofread your resume prior to making it available to ensure it is error-free. If you require help you can seek help from a professional from Papakura Resume.
By following these tips that you will be able to craft a customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to modify your resume to fit the job you’re applying for and check it for errors before submitting it. Papakura Resume can also assist you in creating an effective resume that displays your capabilities and experience.
